Archives: Reviews
“Heat pump wasn’t running, and furnace was only using auxiliary heat. Jaron came out and quickly assessed the situation and provided feedback and ensured everything was working properly. Very knowledgeable and punctual.”
“Excellent and professional work completed by Destin. Friendly and answered all our questions. Very satisfied and highly recommend Destin for service. Motivated and highly determined problem solver.”
“Destin provided top notch professional service, and shows great care for the customer.”
“Destin provided top notch professional service, and shows great care for the customer.”
“Destin Besecke throughly perform the maintenance. He was very polite and helpful in everything. Highly recommend.”
“Jarron and Anthony worked on my system to repair it back in the summer and did a good job.”
“Anthony and Jarron repaired my system back in the summer and did a good job.”
“Joseph came and performed regular maintenance. Really nice guy and did a good job.”
“Lance was very nice and finished the maintenance check timely.”
“Nate explained several new products that I was interested in. They have a lot of new products. We received an annual inspection and service was very thorough. Thank you Nate and Goode Brothers.”
“These Guys are awesome . They did an outstanding job and are very knowledgeable. Very good experience from start to finish .”
“We installed a new heat pump I spoke via phone to Paige several times regarding different questions. She was always very pleasant and helpful.
Our experience thus far with this company and it’s employees has been 100% positive and I highly recommend them.”
“Joseph was professional and courteous took much appreciated time to answer questions.
Thank you.”
“Clayton tagged team with Chris in the cleaning of the air ducts in my home. After the ductwork was cleaned, Clayton made sure the boot of each duct was secured to the new vents. He used silicone to seal any attic air from leaking into my home. His work was thorough, professional and spot on. My home is back to its "new" condition.”
“Chris performed a cleaning of my very dirty ductwork. He was vigilant moving the large equipment around my home. He tackled the dust neatly and diligently. He even partially disappeared into the return air duct to ensure thorough cleaning. When finished with the job, he cleaned any fallout from the process. He is courteous, professional and a hard worker. He's the best!”
“Did a great job and answered all my questions. Thank you, Cody for your patience!”
“My AC system was acting up and wasn't blowing cold air. Anthony showed up an in less than 10 minutes discovered the problem. Luckily it wasn't anything serious or expensive to fix and in just a few minutes my AC was fixed. He also checked a couple of other maintenance things on my overall system to make sure nothing was hiding that might give me problems in the future. Big thanks to Anthony and Goode Bros for getting my AC up and going in record time.”
“Chris and Clayton done a fantastic job replacing AC . They were very Professional, very courteous, very Friendly Goode Bro should be proud of these two men. Instead of 5 Stars were going to give them 10. Also a very special Thanks to Larry Riddle for his help and advice. We will recommend Goode Bros”
“Nice guy. Very thorough. Good at what he does. Thank you for finding a part that was about to be done for and saving me ruining my unit.”
“Extremely helpful, knowledgeable and friendly. Gave us many pointers on how to get the most out of our unit.”
“Anthony was professional and knowledgeable. He did a quick fix on my issue Definitely will use Goode again!”
“Joseph Jennings was very professional and great!”
“Our a/c stopped cooling during the night. When we called the next morning the lady we talked to was very friendly and were told someone would be out to check our unit that day and gave us a time frame. She also called to give updates of when someone would be here. I'm sorry but I think it was Cody that showed up (it was a hot and stressful day) but he was great. Very friendly and explained everything that was going on with our unit. He was very professional and did a great job. Fixed our a/c and everything is working great. Thank you all for the friendly and great service. Will recommend ya'll to everyone.”
“Jaycob (I hope that was his name… my oops if it's not) … came out July 8th, 2004. and cleaned our air ducts while our new A/C and Heating unit was being installed. He was very thorough and took the time to take before and after pics for me of each duct. What a mess up in there!! He even gave us pretty brand new vent covers!
I have noticed a huge difference in the dust build- up in the house and the air quality feels better too since he cleaned them up. He was very knowledgeable and very professional. Great Job! Thank you so much!”
“We received excellent service from Chris when he was out here installing our new a/c heating unit July 8, 2024. He was very knowledgeable and made me feel at ease about the whole situation. He had another man out here helping him and I cannot remember his name, but he definitely deserves a shout out too!
Thanks for answering ALL my questions and making this a very good experience. I can't believe y'all did such a good job in such a short amount of time. I thought it would take days instead of just hours! I will definitely be referring my friends and family to you in the future. Good Job, Guys!”
“Joseph that y'all sent out was very nice, very helpful and patient. He took the time to explain everything and was even helpful answering questions. Thankfully he did a second diagnosis to realize that the part that the other guy ordered was not even bad and didn't need replacing. Jacci was extremely helpful in keeping me updated over the weekend about the part coming in even though it ended up being something else. Thankfully we are on the right track now and much cooler.”
“Our family truly appreciates the quick and professional responses from the Goode Bros team. From the exceptional customer service with Jacci, to the expertise and helpfulness that Harlon displayed when he responded on a Sunday afternoon. All experiences have been great, my family highly recommends this team!”
“We can not say enough thank you’s to the Goode Brother team. Jacci was amazing at getting the information needed to get a tech out asap on a Sunday. Thanks to her and tech Harlon my mother in law who is elderly and disabled didn’t have to wait. Harlon was amazing. Very thorough, and kind. Would highly recommend!!”
“A family friend had an A/C issue on a Sunday and Jacci was so professional and helpful to get someone out to the location. She was through and made sure to get pertinent information as the resident was elderly and disabled and made it a priority to get someone out there. 10/10 would highly recommend, we were so grateful for the help!”
“Chris has been here before and we welcome him back every time. Great provider of service, friendly, knowledgeable and true joy to have him in our home.”
“Chris has been to my home several times and has done such a thorough job of maintaining my air conditioning system. He is no nice and was able to answer all my questions. Wonderful experience!”
“Chris is awesome. This is not his first time to be here with us and he is always so friendly, helpful, and kind. We want him back next time too please! Great person and great service.”
“Sam took the time to explain the issues he found. He wasn’t pushy to “make sales” but was very thorough. I appreciated the way he presented things. We switched from another company because of pushy sales.”
“We had an enjoyable experience with this company! They were helpful, friendly, knowledgeable, and prompt. We asked questions, and we got immediate answers. Highly recommend Goode Bros!!!!”
“I’m really impressed with my experience with Goode Brother. My Tech was Sam Jordan, He was very professional, knowledgeable, and courteous. It took him no time to get my issue fixed. I will be using your from here forward . Thank you so much!!”
“Goode Brothers is more than a company. They are good people! Their care of my grandmother when her system went out was far beyond excellent customer service.”
“The tracking feature that Goode uses is very handy as it lets me know exactly when they will be arriving. Harlon arrived on time and answered all of my questions. He performed a thorough inspection and cleaning of our ac an heating system. Thank you for doing a great job Harlan. Thank you Goode’s for hiring friendly a knowledgeable employees .”
“We cannot say enough about Goode Bros! They are very responsive and have an excellent team. Shellie called first thing on a Monday morning in response to a late Sunday phone call for service, and Jarron was quick in analyzing the needed repairs on our unit. Our system is back up and running. Thank you Jarron, Shellie, and Goode Bros!”
“Harlon did a great job on the repair of my air conditioner. He is very professional and knowledgable. Thank you Goode Brothers!!”
“Rey Vasquez was on time and his service on units was excellent!”
“Great company with wonderful communication, experienced team, and fast response times. Cannot recommend them enough!”
“I’ve been working with Brett and Goode Brothers for almost 10 years now. They always provide top notch field service and customer service. I highly recommend them for any new installation or ongoing service.”
“Both Logan & Perry were very courteous and professional completing the installation of our new system. Although there was much to do, they still took time to answer questions. I was also impressed by their attention to detail which was outstanding.”
“Would 100% recommend Goode Bros for any of your hvac issues. From start to finish Lance kept us up to speed on the process from their end and when the day of installation arrived, it was totally seamless. Everyone that we dealt with from the first lady that answered the phone to the techs doing the instillation were professional and courteous.”
“Units are working better than when new.”
“Joseph did a great job and was helpful, friendly, and courteous. He is professional and answered all our questions. Thank you!”
“Just wanted to let you know that Cody Viga came to our house yesterday and was right on time. He came in and checked our motor out on our furnace fan because it had a knock in it, Luckily he had one with him and he was very proficent in his work, I was amazed. He had us up and going in no time. Now we don't have to worry about it going out in this cold weather. Thanks Cody.”
“Brian was very efficient and polite. He explained the problem and fixed it. Good job!”
“Brian is an excellent service tech, and very knowledgeable and friendly. We moved here not long ago, and Goode Bros was recommended to us by two different sources. It was good advice, we are well pleased!”
“Brian was very courteous and very knowledgeable. Execellent customer service
thanks”
“He was very well spoken. Did a good job and represented the company well.”
“Very efficient, did a good job and was very pleasant and friendly. He was on time, too!”
“Chris replaced my problematic a/c unit with a, Class-A installation. The quality of his work is a fine example of his passion for the industry.”
“Lance is a great professional to do business and sales with. He is very conscious of the needs of the customer.”
“Perry seems to love his job! He likes to get in there and get it done. Great support to the installer.”
“Nathan was GREAT. I was ready to have the whole system ripped out. We felt it was not as promised. As soon as I started describing why we were upset.Nathan smiled it said he could fix it. He guaranteed I would change my mind about the heat pump after he was finished. Did not believe him but he was right. After 10 minutes.of working in the attic he asked me to give it a second chance before I gave up. Whatever he did WORKED . My bill is back down, the noise is gone, and we don’t expect an airplane to land in middle of our bedroom anymore. Goode Bros is lucky to have Nathan to not just fix the a/c but to convince customers it is worth giving it a try.”
“Brian Elkins did an excellent job on replacing my ac compressor. Had us back up and running in no time. Thank you so much Brian!”
“Extremely satisfied with today’s experience. Definitely giving a 5 star rating for Nathaniel Tapley! We will for sure be requesting him for future maintenance. He was honest and also very sincere about getting our unit fixed so we can be comfortable in our own home.”
“He was very helpful in explaining what was wrong with my unit and what options we are able to pursue and gave us instructions on how to perform regular maintenance on our unit. 5 stars and will ask for him by name in the future Nathaniel Tapley”
“Great customer service! Fast and hardworking!”